Artificial Intelligence & Robotic Process Automation

An AI framework underlining a structured process for building conversational applications (“ChatBots”) leveraging Machine Learning and the best-suited tools

Bots can improve a variety of processes, change the landscape of current cost structures and customer satisfaction

EXPERTISE

COMPLETE
SOLUTION
Let out BOTanist guide you through the steps
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COMPLETE SOLUTION

<>Our BOTanist will help you define the use case suited for your business

<>A comprehensive user journey is plotted

<>The deployment and configuration across various channels is taken care of

PLUG & PLAY
Clean, easy, and reusable code
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PLUG & PLAY

<>A clean and reusable code is written on the common platform for deployment across various channels

<>Our deliverables include a common code & working solution on any channel

STRATEGY & SUPPORT
Easily customize your bot for your business
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STRATEGY & SUPPORT

<>Chat Development Kit (CDK) to customize our bot for your services

<>With extensive experience in Bot Paradigms & Conversational best practices, our team supports the bot in its learning phase

Enterprise Apps

Integration with Salesforce and ERP apps

Banking

Linking with various Banking platforms and Payment Gateway

Retrieving documents and reports from a vast pool of files

Big Data

Bots integrated with Zendesk and Freshdesk

Customer Services

Bot that can control Alexa, Google Home and Sonos

IoT

Integration with news, recipes, cab booking and online TV networks

Utility

PORTFOLIO HIGHLIGHT

CUSTOMER INTERACTIONS BOTS

  • First line of interaction with customers, freeing precious time for the back office

  • Customer queries, complaints and needs, addressed in a timely fashion

  • A fresh and innovative way to bring businesses more agility yet providing tailored customer support

Interfaces With

BACK OFFICE BOTS

  • Bots to expedite interactions among different departments

  • Manufacturing bots leveraging machine learning technology

  • Smart, error-free, easily integrated functions providing tangible results and competitive advantage